Esignature provider DocuSign has tapped London-based recurring payments provider GoCardless to offer a direct debit payment option to its subscribers.
According to the companies’ announcement, GoCardless will enable the payment option for DocuSign’s customers in the U.K. and Europe.
“Historical payment options designed for ecommerce are just not fit for purpose when it comes to collecting recurring revenue – and a binary choice between cards and PayPal can be a blocker on growth,” Hiroki Takeuchi, CEO of GoCardless, said in the announcement.
“Businesses are realising that there is a better way to solve their recurring payment needs.”
According to GoCardless research across 10 markets worldwide, one-third of customers say they’re likely to choose bank debit to pay for their online subscriptions.
And among business users, 44% were likely to use the direct debit payment method, surpassing corporate cards, bank transfers and digital wallets, the company said.
“We want our global customers to have access to simple and easy payment methods when purchasing DocuSign,” Robin Joy, SVP of Digital, Demand & Web Sales at DocuSign, said.
“We’re delighted to be working with GoCardless to offer Bank Debit as a payment option throughout the UK and Europe, to ensure customers are able to complete quick and easy transactions with DocuSign.”
GoCardless enables recurring payments such as subscriptions, membership and installment payments, processing $10 billion annually for businesses that include TripAdvisor and the Guardian.
DocuSign enables clients to send, sign and manage agreements digitally, offering subscription plans to enable those users to send out documents for signature. In 2016, it announced that it would also begin offering the ability for its clients to collect payments at the same time, through an agreement with Stripe.